HOUSE YOU – TERMS OF USE

Last Updated: 29 July 2025

1. Agreement to Terms

By accessing or using the House You campaign website (“Site”), participating in our campaigns, signing petitions, making donations, or engaging with our services, you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, please do not use our Site or services.

These Terms apply to all visitors, users, supporters, donors, and others who access or use our Site.

2. About House You

House You is a not-for-profit housing advocacy campaign operating in Australia, dedicated to:

  • Promoting housing as a fundamental human right
  • Advocating for evidence-based Housing First policy solutions
  • Building community support for sustainable housing reform
  • Raising awareness about housing inequality and homelessness

3. Use of Our Website

Acceptable Use

You may use our website for lawful purposes only. You agree not to:

  • Violate any applicable laws or regulations
  • Transmit harmful, offensive, defamatory, or disruptive content
  • Harass, abuse, or harm other users
  • Interfere with the security, integrity or functionality of our Site
  • Use automated systems (bots, scrapers, etc.) without our written permission
  • Attempt to gain unauthorised access to any part of our Site
  • Impersonate others or provide false information
  • Use our Site for commercial purposes without permission
  • Collect or harvest user data without consent

Age Requirements

You must be at least 18 years to old to make donations. Users under 16 may browse our Site but require parental consent for participation.

4. User Content and Submissions

Your Content

When you submit content (comments, stories, testimonials, photos, petition signatures), you:

  • Retain ownership of your original content
  • Grant us a non-exclusive, royalty-free, perpetual, worldwide licence to use, display, reproduce, and share your content for campaign purposes
  • Confirm you have all necessary rights and permissions to share such content
  • Acknowledge we may edit for length, clarity, or appropriateness
  • Understand we may moderate, refuse, or remove content at our discretion

Content Standards

User content must not:

  • Contain false, misleading, or deceptive information
  • Violate anyone’s privacy or intellectual property rights
  • Include hate speech, discrimination, or vilification
  • Promote violence or illegal activities
  • Contain inappropriate material involving minors

5. Petitions and Campaigns

By signing our petitions or participating in campaigns:

  • You confirm the information provided is accurate
  • You consent to your name and location (suburb/state) being displayed publicly
  • You understand your signature may be delivered to decision-makers
  • You agree to receive campaign updates (with opt-out options)
  • You acknowledge that petition outcomes cannot be guaranteed

6. Donations

Donation Processing

  • All donations are processed through secure third-party payment providers
  • We do not store credit card or banking details on our servers
  • Donations are generally non-refundable unless required by law
  • Regular giving can be cancelled at any time

Use of Donations

Donations support our housing advocacy work including:

  • Campaign activities and community organising
  • Research and policy development
  • Website and technology costs
  • Administrative expenses

Tax Status

Please note that donations to House You may not be tax-deductible as we are not a registered charity with DGR status.

7. Privacy and Data Protection

We collect and use personal information in accordance with our Privacy Policy and the Australian Privacy Principles under the Privacy Act 1988 (Cth). By using our Site, you acknowledge you have read and understood our Privacy Policy.

8. Intellectual Property

Our Content

  • All Site content (text, graphics, logos, images, videos, data compilations) is owned by House You or our licensors
  • Content is protected by Australian and international copyright laws
  • You may share our content for non-commercial purposes with attribution
  • You may not reproduce or distribute content for commercial purposes without written permission

Trademarks

“House You” and our logo are our trademarks. You may not use them without our prior written consent, except for reasonable references to our campaign.

Third-Party Content

Our Site may include content from third parties. We do not endorse or assume responsibility for third-party content.

9. External Links

Our Site may contain links to third-party websites. We are not responsible for:

  • The content or practices of linked sites
  • Any loss or damage from visiting linked sites
  • The privacy practices of external sites

10. Disclaimers

General Disclaimer

  • Our Site and services are provided “as is” and “as available”
  • We do not guarantee uninterrupted, secure, or error-free access
  • Information on our Site is general in nature and should not replace professional advice
  • We make no warranties about the accuracy or completeness of content

Campaign Information

While we strive for accuracy, campaign information and policy positions may:

  • Change as situations develop
  • Contain inadvertent errors
  • Become outdated

No Professional Advice

Content on our Site does not constitute:

  • Legal advice
  • Financial advice
  • Medical or health advice
  • Professional counselling

11. Limitation of Liability

To the maximum extent permitted by law, House You and its volunteers, directors, and partners will not be liable for:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Personal injury or property damage
  • Any damages arising from use or inability to use our Site

Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, rights or remedies under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or similar state and territory legislation where such exclusion, restriction or modification would be unlawful.

12. Indemnification

You agree to indemnify and hold harmless House You, its volunteers, partners, and affiliates from any claims, damages, or expenses arising from:

  • Your use of our Site
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you submit to our Site

13. Termination

We reserve the right to:

  • Terminate or suspend access to our Site at any time
  • Remove user accounts for violations of these Terms
  • Refuse service to anyone at our discretion
  • Modify or discontinue any part of our services

14. Dispute Resolution

Internal Resolution

Please contact us first with any concerns. We aim to resolve disputes quickly and fairly.

Applicable Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

15. Changes to Terms

We may update these Terms periodically to reflect changes in:

  • Our services or practices
  • Legal requirements
  • Campaign activities

Material changes will be notified via:

  • Website announcement
  • Email to registered users
  • Updated date at the top of these Terms

Continued use after changes constitutes acceptance of revised Terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and House You regarding use of our Site and services.

18. Accessibility

We strive to make our Site accessible to all users. If you experience accessibility issues, please contact us for assistance or alternative formats.

19. Contact Information

For questions about these Terms or our services:

House You Campaign
Email: houseyou.org@gmail.com
Website: houseyou.org

20. Acknowledgement

By using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.

Thank you for supporting the House You campaign and our mission to ensure safe, stable housing for all Australians.